Description
Salesforce’s pre-sales Technical Architects (TAs) are solutions team members who know what’s possible and how to make it happen. They work with EMEA SMB customers to solve technical challenges using the whole portfolio of Salesforce solutions.
Responsibilities:
- Work with EMEA SMB customers, sales, and solution engineering teams to solve technical challenges
- Develop relationships and act as a trusted advisor to CIO/CTO/CISO and their teams
- Understand customer needs and establish Salesforce’s product as the best solution
- Present Salesforce technology infrastructure and demonstrate deep familiarity with platform capabilities
- Conduct architecture and technical workshops, providing actionable technical recommendations
- Handle customer technical due diligence and risk management processes
- Partner with pre-sales teams to lead technical POCs
- Translate business requirements into solution architectures and roadmaps
- Participate in product, sales, and procedural training and certification
- Lead the SMB Technical Architect Community
- Work closely with various stakeholders to develop and execute internal and external programs
- Attain quarterly and annual objectives
- Mentor, teach, and guide more junior team members
Required Qualifications:
- Minimum 5 years working experience in a system architect, solution engineering role, or technical architect role
- Ability to understand business and IT department requirements
- Deep knowledge of enterprise software applications and their delivery
- Coding experience and a willingness to work with code
- Database and data management fundamentals
- Web and mobile application development and architecture
- Application lifecycle management
- Integration principles and tools
- Enterprise data management tools and methods
- Process orchestration
- Principles of network, application, and information security
- Good understanding of the architectural principles of cloud-based platforms
- Strong oral, written, presentation, and interpersonal communication and relationship skills
- Strategic thinker, thought leadership, and comfort communicating with executive audiences
- Excellent time management skills and the ability to support multiple, concurrent projects
- Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge
- Willing and able to travel occasionally
- Bachelor’s degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, or equivalent work experience
Preferred Qualifications:
- Experience in roles that required working hands-on to build, implement, administer, or maintain enterprise software
- Understanding of risk mitigation, compliance, and security
- Experience with design thinking, persona-based discovery, or other innovation techniques
- Industry experience in a specific field, vertical, or market segment
- Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges
- Fluency in English, with additional European languages being a plus