Project Manager

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable and prioritize safety and quality in everything they do.

Position Summary The Project Manager is responsible for directing all aspects of customer benefit plan implementation of Self-funded New Business Clients.

What you will do Under general direction, lead the planning and execution of key organisational projects, ensuring consistent alignment with organisational goals, timelines, and budget constraints.

• Develop project plans and team member assignments, define specific deliverables and deadlines, and establish project milestones for the organisation.
• Conduct project post-mortems to capture and apply lessons learned to identify areas for improvement and share process enhancements to optimise project management practices.
• Implement and enforce quality control processes to identify and resolve any deviations or deficiencies.
• Develop change management plans and strategies to minimise resistance and ensure successful adoption.
• Identify project risks and issues, develop risk mitigation strategies, and establish contingency plans.
• Prepare and deliver project progress reports, highlighting achievements, risks, and mitigation strategies.
• Direct individuals to manage multiple projects simultaneously, adjust priorities, and meet deadlines while maintaining the highest level of attention to detail.
• Coach junior colleagues in current project management techniques, processes, and responsibilities.

Required Qualifications

• 5 to 7 years of healthcare client-facing experience, including direct management of client relationships, issue resolution, and successful delivery of healthcare products, services, or implementation initiatives.
• Strong problem-solving skills with the ability to assess risks, recommend solutions, and drive issues to resolution within established timelines.
• Demonstrated ability to collaborate effectively across cross-functional teams.
• Proven execution and delivery skills, including prioritising work, managing competing deadlines, coordinating cross-functional resources, and achieving established business objectives.
• Proficiency in Microsoft Office Suite (e.g., Excel, Word, PowerPoint, Outlook).

Preferred Qualifications

• Comprehensive understanding and strong association with Aetna organisations representing products, services, administration, operations and systems.

Education

• Bachelor's degree preferred/specialised training/relevant professional qualification.

Anticipated Weekly Hours

• 40

Time Type

• Full time

Pay Range

• $54,300.00 - $159,120.00

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs