Account Manager

We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.

As an Account Manager, you're the client's main point of contact, overseeing their day-to-day PBM operations. You'll act as a liaison between clients and internal teams, ensuring timely and successful delivery of client requests. Excellent communication skills are required to build long-lasting relationships with key business stakeholders.

Responsibilities:

• Manage the resolution status of routine to complex requests related to client business requirements
• Engage internal departments and client resources to resolve outstanding issues
• Drive practical and creative solutions to complex situations
• Work within deadlines and client guarantees to ensure timely resolution
• Demonstrate high-level client service through accuracy, responsiveness, reliability, and professionalism

Requirements:

• 4 years of experience in a client services-based environment or previous account management experience
• Excellent organizational skills
• Excellent verbal and written interpersonal communication skills
• Strong problem-solving and critical thinking skills
• Ability to be on camera for meetings with reliable attendance

Preferred Qualifications:

• Prior healthcare experience managing insurance, healthcare, or benefit accounts
• Experience with Medicaid, Commercial, and/or Medicare Part D Plans

Education:

• Bachelor's degree or equivalent work experience required

Benefits:

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs

Salary Range: $43,888.00 - $102,081.00