Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.

As Manager of Inside Sales at Human Interest, your primary responsibility will be to coach and develop a high-performing team.

What you'll do every day

Lead a Tech-Enabled Engine: Spearhead a high-velocity inside sales partnership engine designed to scale referral agreements and expand nationwide market reach.
Scale Messaging & Sequences: Continuously test and refine persona-aligned outreach sequences and talk tracks to optimize connect rates and meeting conversions.
Manage Full-Funnel Execution: Oversee pipeline performance across the entire partner lifecycle, from net-new partner acquisition to ongoing relationship management and AE handoffs.
Align Cross-Functionally: Collaborate with Revenue Operations and Partnership leads to establish operational SLAs, refine target list criteria, and streamline automated lead routing.
Elevate Rep Competency: Conduct rigorous 1:1 coaching, weekly activity tracking, and bi-weekly call reviews to sharpen value-based pitching, objection handling, and partner negotiations.
Drive Data-Backed Forecasting: Maintain rigorous accountability around team performance, providing weekly commit forecasts based on activity volume, lead-to-opportunity conversion, and downstream revenue impact.
Optimize Funnel Integrity: Monitor appointment conversion and follow-up cadences to eliminate drop-off, enforcing key operational targets like maintaining an 80% to 90% show rate.
Institutionalize Best Practices: Transform high-performing manual prospecting tactics into scalable, automated playbooks as the experimental motion matures.

Key metrics

Team consistently hitting quota (not missing more than two consecutive months)
Lead and motivate a team of individuals
Ensure minimal drop off for appointments attended, maintaining an 80% to 90% show rate

What you bring to the role

Bachelor's degree in Business, Marketing, or a related field preferred.
Proven experience in a Sales Development Representative, role or a similar sales position.
Minimum of 3 years of Sales team management experience
Strong understanding of sales processes, lead generation, sales engagement tools (Outreach and Gong) and CRM tools (Salesforce)
Technologically savvy; able to pick up new systems and technologies quickly
Excellent communication, coaching, and interpersonal skills.
A curious mindset and ability to dig into data and understand the reasons behind performance changes.
Ability to analyze data, draw insights, and make data-driven decisions.
Results-oriented with a track record of exceeding sales targets.
Self-motivated and able to work in a fast-paced, dynamic environment.

Benefits

A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
Top-of-the-line health plans, as well as dental and vision insurance
Competitive time off and parental leave
Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
Lyra: Enhanced Mental Health Support for Employees and dependents
Carrot: Fertility healthcare and family forming benefits
Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
Monthly work-from-home stipend; quarterly lifestyle stipend
Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

Manager, Inside Sales

Skills