Description
We are seeking a Revisions Project Coordinator to manage client feedback and coordinate revisions workflow for language projects. You will analyze post-delivery feedback, redeliver files according to client expectations, and track revision data to support quality improvement initiatives.
Responsibilities:
- Manage the entire revision workflow from feedback receipt to resolution in a fast-paced environment
- Analyze client feedback or edits on projects to identify their nature – objective vs. stylistic
- Coordinate all project phases with internal and external vendors and ensure timely delivery of revised content
- Track and document all revision cases to identify trends and support quality metrics and reporting
- Communicate professionally with sales staff to clarify client expectations and report on revision outcomes
- Provide clear, constructive feedback to linguists while maintaining excellent relationships with them
- Work closely with Project Managers to understand original project context and requirements and provide them with constructive feedback and assistance
- Monitor and control project status
- Manage project finances, including budgeting
- Prepare and maintain project documentation
- Comply with relevant and applicable procedures
Essential skills and experience required:
- Excellent written and verbal English communication skills, other languages would be an asset
- University Degree (preferably in linguistic/translation related studies)
- Detail orientation
- Ability to meet deadlines
- Excellent problem-solving and analytical skills
- Independence in carrying out assigned tasks
- Ability to work under pressure in a fast-paced environment
- Highly developed computer skills (MS Office, Windows)
- Experience in translation and localization project management would be a strong advantage