Description
We are seeking a Network Product Optimization and Enablement Lead to join our team. As a lead, you will be responsible for leading global initiatives that improve the adoption, readiness and performance of Visa Acceptance Network Products.
The role uses data, client insight and cross-functional program leadership to strengthen issuer support, originator adoption, client onboarding and post-production performance across regions.
The portfolio includes Account Verification (AV), Account Name Inquiry (ANI), Address Verification Service (AVS), Visa Account Updater (VAU), Anticipated Amount Verification (AAV), Age/Birthdate Validate, Smarter Retry and other in-scope Network Product launches.
Key responsibilities:
- Lead global Network Product optimization and enablement workstreams from opportunity assessment through execution and performance follow-up.
- Analyze large and complex datasets to identify client, market and regional gaps, root causes and prioritized opportunities.
- Create executive-ready insights, recommendations, and action plans that connect client outcomes with measurable value.
- Design and maintain scalable dashboards, reporting methodologies and governance for adoption, readiness, compliance and post-production performance.
- Partner with cross-functional and cross-regional stakeholders to align ownership, decisions and delivery.
- Support client-facing teams with prioritized opportunity lists, implementation guidance, playbooks, collateral and clear escalation paths.
- Coordinate enablement and readiness activity, including evidence review, waiver or remediation tracking, issuer validation and regional follow-up where applicable.
- Present progress, risks, decisions and recommendations clearly to senior and executive audiences.
Qualifications:
- Advanced analytical and problem-solving capability, with the ability to turn transaction and client data into clear decisions.
- Strong understanding of the payments ecosystem, authorization flows and performance drivers across issuers, acquirers, merchants and processors.
- Experience with large-scale reporting and visualization tools such as Power BI, Tableau, Excel and internal data platforms.
- Ability to define performance measures, data-quality controls and reporting methodologies, not only execute established analysis.
- Working knowledge of payment message data, including ISO 8583 concepts, is desirable.
- Proven project management experience across multiple functions and concurrent workstreams.
- Strong stakeholder management and the ability to influence outcomes without direct authority.
- Excellent written, verbal and presentation skills, with confidence translating technical detail into concise business language.
- English required, Spanish desired.
- High ownership, sound judgement, strong organization and attention to data accuracy.
- Comfort operating in evolving environments, establishing structure and improving ways of working.
- Bachelor's or Master's degree in a quantitative, technical, business or related discipline, or equivalent practical experience.
- 6-8 years of relevant experience in payments, banking, financial services, consulting, analytics or another data-intensive environment related to payment ecosystem.
- Hands-on experience leading data-driven optimization, client enablement, operational readiness or product-performance initiatives.
- Experience using AI-assisted analytics or workflow automation is an advantage.