Description
We are seeking a highly organised and patient-focused GP Receptionist to join our team at Stanhope Mews West Surgery in South Kensington, London.
The successful candidate will be the first point of contact for our patients, providing a professional and welcoming environment while ensuring the efficient coordination of healthcare services.
Key Responsibilities:
- Manage patient interactions, including greeting patients, handling sensitive inquiries, and directing them to the appropriate clinician or service.
- Operate our booking system to schedule appointments, home visits, and telephone consultations.
- Maintain accurate electronic patient records, scan clinical correspondence, and ensure strict confidentiality.
- Provide administrative support, including managing incoming and outgoing mail, filing paperwork, and scanning documents into patient records.
- Ensure the waiting area is tidy and well-maintained, and assist with the opening and closing of the surgery premises.
Requirements:
- Previous experience as a GP Receptionist is essential.
- GCSE grade A to C in English and Maths is desirable.
- Experience with SystmOne is desirable.
- Ability to maintain confidentiality and handle sensitive information.
- Excellent communication and interpersonal skills.
What We Offer:
- Competitive salary (negotiable depending on experience).
- Permanent contract.
- Flexible working arrangements.
How to Apply:
If you are a motivated and organised individual with excellent communication skills, please submit your application to [Practice Manager, Jan du Plessis](mailto:jan.duplessis@nhs.net).