Media Engineer II

Disney Media Engineers have a clear charter: to transform the capability and flexibility of how Disney acquires, produces, and distributes content worldwide, all while ensuring the highest levels of quality, efficiency, and resiliency.

The Media Engineer II position is the perfect role for an engineer who has some hands-on sustainment and design/build experience with the creation, production, and distribution of linear or digital video/audio content. Media Engineer II’s are primarily focused on the sustainability of our existing technology. They are the start of a tiered sustainment model where incidents are escalated from a shared operations team (tier 1) to the Media Engineer II’s (tier 2) and beyond. Additionally, while Media Engineer II’s are learning the nuances of Disney’s technology and learning to apply their own education and engineering experience, they will be asked to work on some system integration projects; documentation and preventative engineering.

Responsibilities and Duties of the Role:

• Respond to and resolve issues that affect production, broadcast, and content distribution across multiple DEEPT networks including system outages, malfunctions, and related technical problems, and conduct diagnostic testing, repair, and replacement activities necessary to solve routine, specialized, and complex problems.
• Analyze and troubleshoot streaming audio/video signals in traditional SDI and IP 2110 essence flow routing environments.
• Analyze and troubleshoot cloud platforms as necessary.
• Manage third-party service providers by enforcing the agreed upon scope of services within the various signed service agreements.
• Specify and procure equipment, supplies and materials for Media technology systems within budget guidelines; receive and maintain equipment and supplies.
• Develop long range plans for future media technology needs, including capital improvements, to enhance production and distribution capabilities.
• Assist in the development and implementation of policies and procedures regarding technology facilities with a focus on maximizing the integration of all systems to meet business, marketing, and entertainment goals.
• Provide operational support of all activities related to operating, maintaining, and programming the audio and video production/distribution systems across the enterprise and other connected properties.
• Performs upgrades to system hardware and software workflows under the supervision of a more experienced engineer or supervisor.
• Perform & coordinate preventative maintenance on all broadcast systems and equipment.
• Participates in complex engineering projects at the direction of more experienced engineers.
• Reviews, maintains, and contributes to system/workflow documentation.
• Participates in training and development objectives.

Required Education, Experience/Skills/Training:

• 3+ years of previous and relevant experience in ensuring efficient sustainment, uptime, and overall stability of the technical environments of live media production and distribution environments.
• High school degree or equivalent work experience.
• Proficiency will be an advantage with technologies like microservices, DevOps tools, design principles, practices, standards and guidelines.
• Scripting proficiency will be an advantage (Python, NodeJS, Bash, PowerShell).
• Proficient in SMPTE standards for broadcast television and video production/streaming environments.
• Knowledge and experience with on-prem and cloud-based storage and compute infrastructure platforms and current technological offerings.