Description
We are seeking a bank advisor to join our team at Postbank Filialvertrieb AG in Chemnitz. As a bank advisor, you will provide consulting services to private customers on various financial topics, including accounts, digitalization, investments, and private loans.
Responsibilities:
- Provide customer consulting services via phone, video consultation, chat, and co-browsing
- Actively sell standardized products to customers
- Recognize and utilize cross-selling potential
- Maintain high service quality according to customer-oriented sales principles
- Conduct pre- and post-sales activities
Requirements:
- Completed commercial training, preferably as a bank clerk
- Comprehensive knowledge of financial services
- Sales experience
- EU-VRR certification
- Cost awareness and ability to think and act in a business-oriented manner
- PC skills and ability to learn job-specific systems
Personal requirements:
- Sales skills and enjoyment of customer contact
- Open and communicative personality
- High learning willingness and motivation
- Analytical thinking and quick comprehension
- Very good communication skills
Benefits:
- Secure, permanent, and responsible job in a motivated team
- Good salary, Christmas and vacation pay, and attractive performance-based compensation
- 38.5-hour workweek for a balanced work-life balance
- Possible part-time employment
- Family-friendly personnel policy
- Clear career paths and diverse development opportunities