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From the employer's careers site First seen 3 Nov 2026

Customer Relationship Manager - Hang Seng Bank (HK)

HK Business Mongkok, Kowloon On-site senior full-time

The employer hasn't listed a salary.

Apply on HK Business

Description

Join Hang Seng Bank as a Customer Relationship Manager and make a real impression. You'll provide financial planning services to high-net-worth customers, build and maintain good relationships, and promote investment, insurance, and banking products.

Responsibilities:

  • Provide financial planning services to high-net-worth customers
  • Offer personalized service to build and maintain good relationships
  • Promote investment, insurance, and banking products to optimize new business opportunities
  • Manage operational risk and observe relevant policies and guidelines

Requirements:

  • University level education is an advantage
  • HKCEE/HKDSE with passes in Chinese and Mathematics or English and Mathematics at Grade E/Level 2/'Attained' or above, plus relevant work experience
  • Passes in the Insurance Intermediaries Qualifying Examinations/Hong Kong Securities Institute Licensing Examinations
  • Holder of HKIB Associate Retail Wealth Professional (ARWP) or Certified Retail Wealth Professional (CRWP) is preferred
  • Fulfilment of the competency requirements to carry out relevant regulated activities
  • Minimum of two years' experience in selling investment, insurance, and banking products
  • Strong sales and customer orientation, with good communication and interpersonal skills
  • Strong self-motivation and ability to work under pressure
  • Proficiency in both English and Chinese, with proficiency in Putonghua an advantage

Benefits: Hang Seng Bank offers a dynamic working environment, good career development opportunities, and competitive compensation packages.

Skills

Required

  • Insurance Intermediaries Qualifying Examinations
  • Hong Kong Securities Institute Licensing Examinations
  • HKIB Associate Retail Wealth Professional (ARWP)
  • Certified Retail Wealth Professional (CRWP)
  • Chinese
  • English
  • Putonghua

Ready to apply?

You apply with the employer directly. Their original posting is here: https://portal.careers.hsbc.com/careers/job/563774612208378

Apply on HK Business