Description
About the Role
As a Merchant Compliance Administrator, you'll review merchant information to ensure accuracy, completeness, and compliance. This role is German-speaking, based in Budapest, Hungary, and works closely with in-market teams.
Key Responsibilities
- Review and validate merchant-submitted KYC/KYB documents, such as ID and business details.
- Check for accuracy and completeness based on internal guidelines.
- Flag missing or incorrect information for follow-up.
- Call merchants directly in German to clarify details, resolve discrepancies, or request missing documentation.
- Use internal tools to manage and track tasks.
- Support quality checks and maintain high data accuracy.
- Collaborate with Operations, Compliance, and Product teams.
Requirements
- 1+ year of experience in operations, admin, compliance, data validation, or similar.
- Strong attention to detail and ability to work with structured data.
- Comfortable handling sensitive information.
- Able to follow processes and work accurately at scale.
- Experience with tools such as Google Workspace or similar.
- Good organisational and time management skills.
- Clear communication and collaboration skills.
- Fluent in English and German (additional languages are a plus).
- You have the right to work in Hungary.
- Nice to have: basic understanding of legal or business documents.
What We Offer
- Independent work in a dynamic, international team.
- SZÉP-card.
- Private health insurance.
- All You Can Move card (self-financed).
- Employee Assistance Programme - therapy and wellbeing.
- Discount on your Wolt orders.
- Extended parental leave for fathers: 16 weeks total.
- Modern work equipment.
- Volunteer day.
- Snacks & drinks in the office.