Description
We are seeking an experienced Change Enablement professional to serve as the senior voice for change and adoption across our Go-to-Market (GTM) systems landscape.
As a P6 Senior Principal, Individual Contributor, your immediate focus will be the enablement strategy for our GTM transformation program, a critical, high-visibility initiative reshaping how GTM teams sell, service, and grow our business.
Responsibilities:
- Own the change enablement strategy for the GTM transformation program, defining the overall approach, sequencing, and readiness plan that aligns with the program's milestones and business outcomes.
- Serve as a senior spokesperson and trusted advisor for change enablement to GTM leadership (Sales, Customer Success, Marketing, RevOps) and Business Technology stakeholders.
- Exercise wide latitude in shaping objectives and approach for critical, often ambiguous GTM systems initiatives.
- Define persona-based enablement campaigns tailored to distinct GTM audiences.
- Champion the responsible use of AI in both the enablement approach and the GTM systems being adopted.
- Partner with GTM Transformation program leadership to translate complex systems and process change into clear enablement plans, communications, and training.
- Create high-quality, consumable enablement materials.
- Curate and share GTM transformation success stories, capturing measurable wins and lessons learned.
- Define and track adoption and business-outcome metrics specific to GTM systems and processes.
- Collaborate cross-functionally with GTM systems product/engineering teams, enablement and communications peers, and Business Technology.
Qualifications:
- 12+ years of experience in change management, GTM/CRM systems enablement, IT communications, or a related field.
- Direct exposure to enablement for GTM systems (e.g., Salesforce/CRM, CPQ, quote-to-cash).
- Demonstrated experience defining and leading enablement strategy for critical, ambiguous initiatives.
- Experience leveraging, or critically evaluating the use of, AI tools and technologies.
Salary Range: $210,600 USD - $316,000 USD
Flexible Work: We combine in-person time and remote work, requiring at least 50% of time each quarter in the office or in the field.
Benefits: Workday offers a comprehensive benefits package, including annual refresh stock grants, bonus plans, and more.