Description
As a Non-US Accredited Foreign Graduate, you will be on the forefront of delivering CVS Health's purpose, modeling its values, and demonstrating genuine care for patients.
After passing FPGEE and TOEFL, you will be eligible to apply for this role to complete your required US Internship hours, building on your pharmacist education to develop your knowledge, skills, and abilities.
You will complete a mixed-modality learning plan, including a curated learning experience that utilizes your pharmacy knowledge and skills. Non-US Accredited Foreign Graduates are required to complete their internship within 18 months and will be skilled in diverse patient care, practice management, leadership, and education.
Primary Job Duties & Responsibilities:
- Customer Service:
+ Greet customers in a courteous and professional manner + Assist pharmacy and front store customers with questions and concerns + Answer telephone with a warm and friendly greeting + Request additional help and work with others to find solutions + Remove obstacles to make customers' experiences easier + Perform approved register transactions + Engage with customers and seek ways to create personalized moments
- Regulatory:
+ Maintain customer/patient confidentiality according to HIPAA and company standards + Communicate with customers/patients while protecting confidential drug information + Comply with all federal and state laws, rules, and regulations + Comply with all CVS policy and standard operations procedures (SOPs) + Meet requirements for state and federal licensure within an appropriate timeframe
- Pharmacy Operations:
+ Adhere to CVS workflow and ensure standards are maintained + Process prescriptions, including translation of SIG codes, product selection, counting and measuring drugs, capping, and uncapping vials and bottles + Resolve third-party rejections and complete manual claim forms + Perform prescription pick-up procedures + Access, input, and retrieve necessary information + Maintain in-stock inventory and ensure replenishment as needed + Assist with putting away drug orders + Deliver additional healthcare services as allowable by state regulation and individual certification
- Counseling under the direct supervision of a licensed pharmacist:
+ Offer to counsel and direct customers to pharmacists if necessary + Field medical questions when appropriate + Communicate and interact with healthcare professionals to provide optimal care + Solicit information on customers' medical history to give medical advice + Practice and develop duties performed by pharmacists according to law
- Leadership:
+ Communicate with Field Management and Corporate as needed + Participate in required store operational meetings + Support maintaining a clean, organized, and professional pharmacy department + Support scheduling activities according to business and workflow model needs + Coordinate/implement training and development of Pharmacy Support Staff + Recognize others and celebrate success + Complete required training programs
Education:
- Required:
+ High School Diploma or General Equivalent Development (GED) + Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy + Active Pharmacy Intern license in the state where the district is located
Prior Relevant Work Experience:
- Required: 0 to 3 years
- Preferred: 3 to 5 years
Essential Qualifications, Essential Functions & Preferred Qualifications:
- Essential Qualifications and Functions:
+ Foreign Graduate from a Non-US Accredited college or school of pharmacy + Pharmacist licensure in the state within 120 days of completing US Intern hours + Strong communication and presentation skills
Benefits:
- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs and other resources