Non-US Accredited Foreign Graduate

As a Non-US Accredited Foreign Graduate, you will play a critical role in delivering CVS Health's purpose and values. You will work under the supervision of a licensed Pharmacist to ensure a safe and effective Retail Pharmacy environment. Your responsibilities will include:

• Patient Safety
• Pharmacy Professional Practice
• Regulatory Requirements
• Quality Assurance
• Customer Service
• Inventory Management
• Workflow Management

Additionally, you will:

• Lead with empathy and compassion for patients, customers, caregivers, and colleagues
• Support the Pharmacy manager in motivating and developing Pharmacy Support Staff
• Identify business opportunities and implement solutions to drive growth and improve performance
• Adapt to change and adjust plans to thrive in a dynamic community healthcare setting

Primary Job Duties & Responsibilities:

Customer Service

• Greet customers in a courteous and professional manner
• Assist pharmacy and front store customers with questions and concerns
• Answer telephone calls with a warm and friendly greeting
• Request additional help when needed to maximize customer satisfaction

Regulatory

• Maintain customer/patient confidentiality according to HIPAA and company standards
• Comply with all federal and state laws, rules, and regulations
• Meet requirements for state and federal licensure within an appropriate timeframe

Pharmacy Operations

• Adhere to CVS workflow and ensure standards are maintained
• Process prescriptions, including translation of SIG codes and labeling prescriptions
• Resolve third-party rejections and complete manual claim forms

Counseling under the direct supervision of a licensed pharmacist:

• Offer to counsel and direct customers to pharmacists if necessary
• Field medical questions when appropriate
• Communicate and interact with healthcare professionals to provide optimal care

Leadership

• Communicate with Field Management and Corporate as needed
• Participate in all required store operational meetings
• Support maintaining a clean, organized, and professional pharmacy department

Education:

• High School Diploma or General Equivalent Development (GED)
• Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy
• Active Pharmacy Intern license in the state where the district is located

Prior Relevant Work Experience:

• Required – 0 to 3 years
• Preferred – 3 to 5 years

Essential Qualifications, Essential Functions & Preferred Qualifications:

• Foreign Graduate from a Non-US Accredited college or school of pharmacy
• Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours
• Strong communication and presentation skills

Skill In:

• Results Orientation
• Colleague Engagement
• Active Listening
• Customer and Community Engagement
• Consumer Behavior
• Negotiation and Conflict Resolution
• Patient Counseling
• Emotional Intelligence
• Time Management
• Digital Literacy

Ability To:

• Have regular and predictable attendance, including nights and weekends
• Complete any additional tasks as directed by supervisor or manager
• Lift and exert up to 20 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly

The typical pay range for this role is: $32.50 - $42.00