Description
We are seeking a Resident Engineer to work onsite at an HPE partner/customer office in Melbourne. As a Resident Engineer, you will be responsible for designing, developing, analyzing, troubleshooting, and debugging systems, software, and solutions for HPE's portfolio.
Responsibilities:
- Provide best practice advice from your network experiences, design development, contribute to high-level and low-level network documentation, test plans, and functionality guides for new networks.
- Deliver technical knowledge transfers about Juniper equipment, configuration, new products, design guidelines, etc.
- Participate in testing and validation workshops, detailing methods and procedures for executing changes to the Customer's existing network design and technical requirements, assessing pros and cons of ideas.
- Carry out lab testing of new features and functionality or test corrective fixes required in the Customer environment; build automated topologies; develop and review implementation plans and verify they are operating accurately in the live network.
- Understand the organisational structure of the working environment and become familiar with the Customer's network implementation, architectural principals, and Support processes and procedures.
- Assist the Customer to evolve Network Operating and Equipment Operating Procedures.
- Deliver weekly reports on progress updates to projects, issues, or problems.
- Contribute to quarterly technical reviews and advice on HPE equipment operation.
Education and Experience Required:
- Bachelor's or Master's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent.
- Typically 4-6 years experience.
Knowledge and Skills:
- Experience in providing implementation and technical support in large organisations which have many networking products from multiple vendors.
- Detailed technical experience in the testing, installation, and operation of wired and wireless networks and security products.
- Strong interpersonal skills, working with different departments within HPE and with the Customer in a responsible and professional fashion.
- Strong stakeholder management and communications skills to manage daily face-to-face communications with multiple levels of customer management and different business units.
- Proven ability to manage multiple tasks and work efficiently.
- Highly desirable to hold current network certifications – JNCIS-MISTAI; JNCIP-SP; CCNP, CCIE a strong plus.