Description
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyse, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.
As a Networking Presales Consultant, you will be responsible for providing technical support and leadership in the creation and delivery of technology solutions designed to meet a customer's business needs. You will create and maintain effective customer relationships to secure customer satisfaction. You will provide the deepest level of product- and technology-specific expertise available to customers from anyone in the sales organisation in deal pursuit situations.
Responsibilities:
- Manage account and partner responsibilities for selected accounts in assigned territory.
- Provide the optimum combination of hardware, software, and services to meet complex customer needs.
- Play a role in the development of the bid, proposal, and presentation of the solution to the prospect.
- Provide specific solutions/technology/product/technical and sales support for accounts in assigned territory.
- Perform technical presentations for customers, partners, and potential prospects.
- Manage vendor partners to help drive business and deliver demand generation events.
- Drive account relationships over time to continue to deliver advice to the customer and identify additional opportunities; maintain and manage a sales pipeline and forecasts against regional goals.
- Possess competitive knowledge including solution, technology, and product offerings.
- Provide consultative support to key internal/external stakeholders in assigned territory.
- Use in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations.
- Assist the sales staff in assessing potential application of company products to meet customer needs.
- Prepare detailed product specifications for the development and implementation of customer products/applications/solutions.
- Create detailed design and implementation specifications for complex products/applications/solutions.
- Establish the validity of a solution and its components; create proof of concept where required.
- Provide consultation to prospective users and/or product capability assessment and validation.
- Represent the company as technical expert with customers; share knowledge in area of expertise and link to related technology areas.
- Deliver customer workshops as appropriate for further understanding of issues and buy-in to company's proposal.
- Partner effectively with others in the account to ensure problem resolution and customer satisfaction.
Required Qualifications:
- Minimum of Five (5) years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or equivalent work experience.
- Networking Infrastructure (Aruba, Juniper) engineering and some experience with successful pre-sales support is preferred.
- Technical and solutions experience in multiple verticals.
- Excellent oral & written communication, organisational, presentation, prioritisation, and interpersonal skills.
- Must be customer-focused and have the ability to design and manage solutions to complex technical issues.
- Ability to interface with senior levels of internal/external organisations is required.
- Ability to mentor more junior Systems Engineers in the assigned territory is required.
Preferred Qualifications:
- Juniper certification preferred (JNCIA, JNCIS, JNCIP, JNCIE).
- ACMP certification preferred.
- CCNA or equivalent certifications preferred.
What We Can Offer You:
- Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial, and emotional wellbeing.
- Personal & Professional Development: We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have , whether you want to become a knowledge expert in your field or apply your skills to another division.
- Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.