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From the employer's careers site First seen 25 Oct 2026

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Telstra permanent

The employer hasn't listed a salary.

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Description

As a Retail Sales Consultant, you're passionate about delivering exceptional customer service and transforming customers' telecommunications experiences.

You achieve this by providing an outstanding in-store customer journey and empowering customers to identify the products and services they need.

What You'll Be Doing:

  • Deliver exceptional customer experiences, helping customers find the right products and services to suit their needs.
  • Be the go-to tech expert, staying up-to-date with the latest gadgets and services, and offering informed guidance and solutions.
  • Achieve and excel, using your consultative selling skills to meet and exceed sales targets and KPIs.
  • Collaborate and contribute, working closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

  • Generous discounts: enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
  • Leave options: take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
  • Training and career growth opportunities: access over 17,000 learning programs through LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth.
  • Flexibility: we offer flexible working hours and a supportive approach to parental leave – do it your way!
  • Recognition and rewards: benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
  • Inclusive culture: join a diverse and inclusive team where everyone's unique perspective is valued and respected.

Is It You We're Looking For?:

  • Great communication skills: you're a natural at connecting with people and making their day better.
  • Solution-oriented approach: you enjoy thinking on your feet and tailoring solutions for each customer.
  • Sales drive: you're motivated to achieve and exceed sales targets and KPIs.
  • Passion for learning: you're eager to grow and develop your skills in a dynamic environment.
  • Resilience and positivity: you have a can-do attitude, even when things get busy.
  • Customer-facing experience: previous experience is a plus but not required – bring your enthusiasm and we'll teach you the rest!

Skills

Required

Nice to have

  • previous customer-facing experience
Apply on Telstra