Description
As a Retail Sales Consultant, you're passionate about delivering exceptional customer service and empowering customers to find the right products and services to transform their telecommunications experience.
You won't just be a friendly face in-store – you'll be the trusted expert who helps customers find tech solutions that enhance their lives. Your goal is to provide an exceptional in-store customer journey and collaborate with customers to identify their needs.
What You'll Be Doing:
- Deliver exceptional customer experiences and help customers find the right products and services to suit their needs.
- Be the go-to tech expert, staying up-to-date with the latest gadgets and services, and offering informed guidance and solutions.
- Achieve and excel by using your consultative selling skills to meet and exceed sales targets and KPIs.
- Collaborate and contribute to creating a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits:
- Generous discounts: enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave options: take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
- Training and career growth opportunities: access over 17,000 learning programs through LinkedIn Learning and take advantage of a range of development opportunities.
- Flexibility: we offer flexible working hours and a supportive approach to parental leave – do it your way!
- Recognition and rewards: benefit from monthly performance rewards and a range of recognition programs.
- Inclusive culture: join a diverse and inclusive team where everyone's unique perspective is valued and respected.
Is It You We're Looking For?:
- Great communication skills: you're a natural at connecting with people and making their day better.
- Solution-oriented approach: you enjoy thinking on your feet and tailoring solutions for each customer.
- Sales drive: you're motivated to achieve and exceed sales targets and KPIs.
- Passion for learning: you're eager to grow and develop your skills in a dynamic environment.
- Resilience and positivity: you have a can-do attitude, even when things get busy.
- Customer-facing experience: previous experience is a plus but not required – bring your enthusiasm and we'll teach you the rest!