Description
Join a high-impact team at the heart of Cisco's Global Supply Chain as a Manufacturing Operations Fulfillment Project Manager. You will serve as the primary liaison between Technical, Supply, and Product teams throughout the entire product lifecycle,from New Product Introduction (NPI) through sustaining and end-of-life.
Key Duties & Responsibilities
- Order Backlog Management: Orchestrate end-to-end backlog operations, manage order exceptions, and drive order lifecycle management until shipment to customer.
- Build & Revenue Attainment: Track and manage Clear to Build (CTB) metrics, build plan attainment monitoring, and accurate weekly revenue projections.
- DF Materials Management: Oversee PCBA and DF buy lead time analysis, materials shipment tracking, and materials shortage management.
- Metrics Accountability: Manage operational metrics, including Customer orders recommits, On-time to build (OTB), Lead time to build (LTB), order aging, and final rank adherence.
- Product Life Cycle Management: Participate on readiness reviews for NPI launches, converge on ramp-up transition into mass-production, and manage End-of-Life (EOL) inventory mitigation and last-time builds.
- Partner & Cost Management: Engage with Contract Manufacturer (CM) through operational assessment, scorecards, and product materials cost management.
Minimum Qualifications
- Education/Experience: BA/BS degree with 5+ years of experience in Supply Chain, Manufacturing, or a related field.
- Analytical Rigor: Strong background in Demand Planning, Manufacturing Operations, or Supply Chain analytics.
- Subject Matter Expertise: Deep knowledge of end-to-end supply chain processes and global manufacturing models.
- Technical Proficiency: Expert-level skills in MS Office (advanced Excel, PowerPoint, and SharePoint).
- Communication: Native or professional-level English proficiency with a proven ability to influence stakeholders at all organizational levels.
Preferred Qualifications
- Technical Knowledge: Familiarity with customer order fulfillment, materials management, and manufacturing processes.
- Systems Expertise: Hands-on experience with MRP/ERP systems (Oracle preferred) and advanced planning tools (e.g., Kinaxis RapidResponse).
- Mentality: A self-motivated "Catalyst" for change with a relentless focus on execution and the ability to "Think Big" when solving complex issues.
- Process Improvement: Proven track record in process optimization, bottleneck identification, and root-cause analysis.