Description
As a Retail Sales Consultant at Telstra, you will be passionate about delivering outstanding customer service and delighting customers through exceptional in-store experiences. You will collaborate with customers to identify their needs and provide tailored solutions to enhance their telecommunications experience.
Key Responsibilities:
- Deliver exceptional customer experiences by providing informed guidance and solutions
- Achieve and excel by meeting and exceeding sales targets and KPIs
- Collaborate and contribute to creating a welcoming environment where everyone is supported to achieve store goals
- Stay up-to-date with the latest gadgets and services to offer expert advice
What You'll Need:
- Great communication skills and a solution-oriented approach
- Sales drive and motivation to achieve targets and KPIs
- Passion for learning and growing in a dynamic environment
- Resilience and positivity, even in busy situations
- Previous customer-facing experience is a plus, but not required
Benefits:
- Generous discounts of 30% off Telstra services and exclusive offers with over 240 brands and partners
- Leave options including 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave
- Training and career growth opportunities with access to over 17,000 learning programs through LinkedIn Learning
- Flexible working hours and a supportive approach to parental leave
- Recognition and rewards, including monthly performance rewards and a range of recognition programs