Description
As a Leasehold Officer, you will play a key role in delivering a high-quality, resident-focused service to homeowners and leaseholders across Haringey.
You will be responsible for managing a wide range of leasehold functions, including lease compliance, Right to Buy applications, property sales and resales, subletting enquiries, alterations, communal repairs, and anti-social behaviour cases.
The role involves providing expert advice, resolving complex queries, investigating breaches of lease conditions, and ensuring services are delivered efficiently and in line with legislation and council policies.
The Leasehold Team is committed to providing an excellent service to homeowners and leaseholders, helping residents to understand their rights and responsibilities while maintaining safe, well-managed communities.
You will have experience working in a customer-focused environment, ideally within housing, leasehold services, or a related field. With excellent communication and organisational skills, you will be confident managing complex enquiries, interpreting leases and legislation, and building positive relationships with residents and stakeholders.
The London Borough of Haringey offers a range of benefits, including a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme, and a range of discount schemes across leisure and culture.