Description
The Associate Director, Business Operations will lead a defined area of the Business Operations capability and the team or programme that delivers it. This is a leadership role accountable for a defined area of the capability.
About the team: Business Operations keeps the Risk and Compliance function running as a function. It owns the planning cadence, budget tracking, contracting, reporting and process improvement that let the specialist teams focus on risk work.
Key responsibilities:
- Lead a defined area of the capability, including its people, delivery and outcomes.
- Manage delivery against the capability roadmap and escalate blockers early.
- Develop team capability through coaching, review and structured feedback.
- Represent the area in CSO governance and cross-functional forums.
- Own the operating cadence of the function, including planning cycles and governance meetings.
- Develop and establish operational processes across the function.
- Manage the contracting process alongside Procurement, Legal and Finance partners, ensuring timeliness and efficiencies.
- Track budget against forecast and prepare financial and operational reporting.
- Extract, analyse and visualise data relating to the operational aspects of the function.
- Contribute to and manage people-related initiatives across the function.
Basic Qualifications:
- Degree in a relevant discipline, or related experience.
- Demonstrated experience in business operations, chief of staff or PMO work.
- Working knowledge of budget tracking and operational reporting.
- Practical experience with process improvement.
- Significant experience in cyber security within the relevant domain.
- Proven experience leading a team or a substantial programme of work.
- Experience managing delivery to plan, quality and timelines.
- Excellent relationship management, influencing and communication skills.
Preferred Qualifications:
- Cyber Security knowledge, or corresponding experience working in a Cyber Security Office, will be a benefit.
- Expert skills in data analysis and visualization through Excel and Power BI.
- Experience in embedding Agile Product Management methodology.
- Experience working across time zones in a global function.
- Relevant certification such as PMP, PgMP, SAFe, Lean or Six Sigma.
- Experience in pharmaceutical, life sciences or another highly regulated industry