Description
We are seeking a Surgery Scheduler to join our team at Utah Valley Clinic.
The Surgery Scheduler is responsible for creating and managing provider's surgery schedules, including in-office procedure schedules and equipment. They will maintain any changes or cancellations of surgeries for rescheduling and/or clinical follow-up. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong understanding of medical terminology and surgical procedures.
Essential Functions:
- Create and manage provider's surgery/hospital procedure schedules
- Maintain any changes, cancellations, rescheduling, and/or clinical follow-up on these schedules
- Use Provider Power Plans to ensure all necessary orders are proposed, signed off, and sent for hospital orders
- Obtain authorization for surgeries/hospital procedures by researching coverage and obtaining prior auth for them
- Verify eligibility and benefits
- Coordinate referrals for patients that will go out of network
- Meet with surgery/procedure patients to explain the process
- Scan and document process in patient charts and relay cost estimations
- Investigate billing disputes for surgery/procedure
Requirements:
- Two years of medical registration, billing, collection, scheduling, or insurance experience
- Two years of customer service experience
- Working knowledge of word processing, spreadsheet, email, and calendaring programs
Preferred Qualifications:
- Associate's Degree from an accredited institution
- Two years at Intermountain Health as a PSR, MA, or similar position
- Two years of experience working with patient access or two years of experience in and extensive knowledge in the health insurance industry
- EMR experience
- Bi-lingual - Spanish speaking
- Knowledge of medical terminology
- Versed in CPT/ICD codes
Benefits:
We offer a comprehensive benefits package that covers a wide range of programs to foster a sustainable culture of wellness.
Salary:
$20.35 - $30.97 per hour