Warehouse and Logistics Manager - North America

Job Overview

As Warehouse and Logistics Manager, you'll oversee day-to-day operations across North American locations, managing inbound receiving, storage, inventory control, kitting, and outbound shipments.

Responsibilities

• Oversee daily warehouse operations, including receiving, inspection, storage, cycle counting, kitting, and outbound fulfillment.
• Own inventory accuracy and asset tracking for infrastructure hardware, maintaining clear chain of custody.
• Plan and execute domestic freight, coordinate international shipments, and resolve exceptions.
• Manage third-party logistics providers, carriers, and freight forwarders.
• Coordinate with data center operations, hardware engineering, procurement, and security teams.
• Operate reverse logistics for returns, RMAs, and end-of-life equipment.
• Build and document standard operating procedures and train staff and vendors.
• Maintain compliance with safety, hazardous materials, export control, and customs requirements.
• Define and report on operational metrics to drive continuous improvement.
• Support capacity planning for warehouse space, staffing, and equipment.

Requirements

• Experience managing warehouse or logistics operations for physical goods.
• Hands-on experience with warehouse management or inventory management systems.
• Experience managing third-party logistics providers or carriers.
• Working knowledge of domestic freight and documentation.
• Familiarity with safety and regulatory requirements for shipping and storing IT equipment.
• Strong written and verbal communication skills.
• Demonstrated ability to build processes and keep operations running reliably.
• Ability to travel to warehouse and data center sites in the US as needed.

Preferred Qualifications

• Experience handling data center or enterprise IT hardware.
• Experience with international freight forwarding, customs brokerage, and export control requirements.
• Experience with secure chain-of-custody programs and asset tagging.
• Experience directly managing warehouse staff or contract labor.
• Familiarity with ERP or procurement systems.
• Experience with lean, Six Sigma, or similar continuous improvement methods.
• Forklift certification or experience overseeing material handling equipment operations.

Compensation

The annual compensation range for this role is $405,000-$485,000 USD.