Description
At Braze, we're a customer engagement platform that empowers brands to Be Absolutely Engaging™. We're seeking a proven business development leader to manage and coach our highly ambitious Financial Services (FINS) BDR team in Chicago, driving outbound pipeline growth through hands-on coaching, disciplined operations, and a genuinely collaborative, performance-minded culture.
What You'll Do
- Coach and quality-check the daily activity and quota performance of a mixed team of BDRs to ensure key metrics are consistently met.
- Hire and efficiently ramp new BDRs, delivering onboarding across product knowledge, buyer personas, competitive positioning, tools, and role-play practice.
- Run a regular coaching cadence covering time management, objection handling, prospecting tactics, and active listening.
- Partner with Sales, Marketing, and Partnerships leaders to strategize on pipeline and prospecting initiatives that support company-wide objectives.
- Build and maintain a library of prospecting resources the team can draw on, and look for ways to run outbound with greater efficiency.
- Maintain a high-performance, team-oriented culture and morale, including performance management and succession planning.
- Own accurate management reporting, deal forecast and commit, hiring pipeline, and project updates, using tools like Salesforce, Tableau, and Looker.
- Manage individual and team quota performance in real time, stepping in proactively rather than after the fact.
- Maintain strong written and verbal alignment with your regional Director and cross-functional stakeholders.
Success in this role means enabling your team to generate the volume and value of pipeline required to meet or exceed your team and individual BDR quotas. Managers are evaluated on three things: quota attainment, operational excellence, and personal brand.
What Success Looks Like in Your First 90 Days
- You've completed BDR onboarding yourself and have a working command of Braze's messaging, pipeline strategy, and team performance metrics.
- You've established your operating rhythm: 1:1 cadences, reporting rhythms, and a real relationship with each person on your team.
- You're already adding tactical value, coaching, prospecting ideas, process feedback, so your team is equipped to hit their number and the team is on track for its segment quota.
- You're building fluency in the FinS narrative and its sub-segments.
- You've started sharing informed perspectives upward: what's working, what needs to change, and where you see opportunity in process or coverage.
Who You Are
- You've done this before: 4+ years of B2B sales experience, including meaningful time in an outbound, SaaS environment.
- 2+ years leading a sales or business development team.
- A track record of quota over-performance.
- Comfort managing multiple types of territories at once.
- Salesforce fluency and hands-on familiarity with modern prospecting tooling.
- Strong cross-functional relationship-building skills.
What We Offer
- Competitive compensation that may include equity.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Comprehensive benefit plans covering medical, dental, vision, life, and disability.
- Family services that include fertility benefits and equal paid parental leave.
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend.
- A curated in-office employee experience.
- Opportunities to give back to your community.