Director, Commercial Sales EMEA

We're looking for a Director, Commercial Sales to lead our Commercial (Mid-Market) segment sales team, working with customers and prospects up to 1,000 employees.

As a first line leader, you'll set the strategy and operating rhythm for our team of London and Berlin-based Account Executives and Account Managers, while staying close enough to the field to coach the deals that matter.

This is a genuine team-building role: You will build the team, not just carry a number. Recruit, develop, and retain sellers who become better sellers and leaders.

You'll also be the sales half of a close partnership with your Customer Experience counterpart, working together so wins in the sales cycle turn into long-term customer success.

Responsibilities:

• Coach and develop your Account Executives and Account Managers: through 1:1 feedback, performance reviews, and by getting into deals alongside them when it matters most
• Recruit, hire, onboard, and develop AEs and AMs who bring both the right skills and the right values to the team
• Be the sales half of a true partnership with your CX Director counterpart in our Pod Model, aligned on strategy, accountable together for the customer's experience across the full lifecycle
• Set the vision for your team and translate it into a strategy that gets you to quota, sustainably, quarter over quarter
• Own the rhythm that makes the rest possible: forecasting that leadership can trust, pipeline that's actually worked, and performance tracking that surfaces problems early

Requirements:

• A genuine track record of building teams, not just managing headcount, but recruiting, developing, and retaining people who grow into better sellers and leaders under you
• 3+ years leading a sales team, ideally in B2B SaaS
• Real fluency with the mechanics: Salesforce, Gong, forecasting discipline, and a working command of MEDDPICC or an equivalent qualification framework
• The instinct and credibility to work well across functions, especially with Customer Experience and SDR, where influence matters more than authority
• Experience growing revenue in more than one way, landing new logos and expanding current customers

Perks & Benefits:

• Equity through our Employee Share Option Program, so you can share in our long-term success
• Learning programs and coaching to help you thrive and grow
• Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle
• Inclusive parental leave from day one
• A MacBook and budget to set up your home workspace, enabling flexibility
• Five annual social impact days to give back to causes that matter to you
• Medical insurance coverage for you and your family (Available for US & UK only)