General Merchandise Team Leader

We are seeking a General Merchandise Team Leader to join our team at Target. As a General Merchandise Team Leader, you will be responsible for leading a team of hourly team members and providing a consistent experience for our guests.

The starting pay range for this position per hour is $21.25 - $23.25, and the full pay range for this position per hour is $21.25 - $36.15. Pay is based on several factors, including labour markets, education, work experience, and certifications.

As a General Merchandise Team Leader, you will:

• Consistently deliver guest experience commitments to create an Easy, Inspiring, and Friendly guest experience
• Ensure every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations
• Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments
• Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviours and execution
• Lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement
• Educate team members on how operational procedures affect inventory management, store profitability, and product availability
• Help assess reporting to identify gaps in GM processes and assist in developing a plan to resolve
• Be an expert of operations, accuracy, process, and efficiency
• Assign daily tasks to team members based on planned workload and guest traffic patterns
• Establish clear goals and expectations and hold team members accountable to expectations
• Help with efficient delivery to our guests by leading pick, pack, and ship fulfilment work accurately
• Enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced, and signed on the sales floor
• Stay informed about relevant trends and products to educate team members
• Evaluate candidates for open positions and develop a guest-centric team
• Identify team members for future leader positions and utilise growth development to build a talent pool within your department
• Support guest services such as back-up cashier and digital fulfilment processes
• Demonstrate inclusivity by valuing diverse voices and approaches
• Demonstrate a culture of ethical conduct, following all Target policies and safety procedures
• Lead and demonstrate a safety culture through modelling and recognising safe behaviours
• Model the execution of physical security processes to enhance the in-store security culture

We are looking for someone who:

• Enjoys interacting and helping others
• Thrives in a fast-moving, highly active, and physically demanding role
• Is open to working a variable work schedule with varying hours, days, or shifts
• Has a high school diploma or equivalent
• Is 18 years or older
• Has previous retail experience (preferred but not required)
• Can lead and hold others accountable
• Can communicate on multiple frequency devices and operate handheld scanners and other technology equipment
• Can work independently and as part of a team
• Can manage workload and prioritise tasks independently
• Has a welcoming and helpful attitude towards all guests and other team members
• Has effective communication skills

Target offers eligible team members and their dependents comprehensive health benefits and programs, including medical, vision, dental, life insurance, and more. Other benefits include 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation.