Description
As a Registered Client Associate/Operations Associate at RBC Wealth Management, you will be an integral part of our branch serving financial advisors and clients. You will use your administrative and operational skills to help advisors manage and grow their business, demonstrate a client-first approach, meet compliance standards, research and resolve problems, onboard new accounts, process and maintain account records, implement technology changes, and prepare correspondence in a fast-paced, professional, and collaborative environment.
Responsibilities:
- Build and maintain professional relationships with clients by assisting them and answering account questions.
- Take initiative to handle account inquiries and customer needs and escalate to financial advisors when appropriate.
- Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicate with clients about items needed.
- Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires, and ACH's in a timely manner.
- Maintain confidentiality in accordance with RBC's Code of Conduct.
Requirements:
- Bachelor's degree or job-related experience
- Strong soft skills including verbal and written communication, people, organisational, and client service skills
- Attention to detail coupled with the mindset of how you can make advisors more efficient and effective
- Series 7 and 66 (or 63/65) licenses
- Ability to adapt to a rapidly changing business and technology environment
Benefits:
- Comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business