Description
We are seeking a Principal Coordinator, Security Operations Specialist to join our Global Workplace Services (GWS) team at Capital One. As a member of this team, you will play a critical role in ensuring the safety and security of our employees and facilities.
The ideal candidate will have a strong background in security operations, excellent communication skills, and the ability to work in a fast-paced environment. You will be responsible for carrying out day-to-day activities in the Global Security Operation Center (GSOC), responding to security-related incidents, and coordinating with various stakeholders.
Key Responsibilities:
- Intake of critical response communications
- Responding to calls for equipment service and information about security-related technology systems
- Monitor and respond to security alarms utilizing alarm monitoring tools
- Synthesize large amounts of information quickly
- Create a comprehensive documented record of security-related incidents
- Coordinate routine and critical incident communications
- Understand the proper use of security-related tools and procedures
- Implement access control procedures
- Assist with physical security validations for partners and vendors
- Support general security, first responder, and law enforcement engagement and response to incidents
- Escalate to supervisors when appropriate
Requirements:
- At least 2 years of experience in Law enforcement, Military, Corporate Security, Business Continuity, Risk, Emergency Management or Customer Service
- At least 1 year of experience with security operations
- At least 1 year of experience with Microsoft Office or Google Suite
Preferred Qualifications:
- Bachelor's degree or military experience
- 3+ years of experience in the security field
- 1+ years of experience with emergency communication operations
- 1+ years of experience with situational awareness tools
- 1+ years of SOC experience
- 1+ years of experience with MAStermind, Lenel, Verint or Genetec video systems, or the D3 report-writing platform
Salary Range: McLean, VA: $62,500 - $71,300 Riverwoods, IL: $56,800 - $64,800
Benefits: Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.