Description
IOM is seeking a Receptionist to join their team in Dushanbe, Tajikistan. The successful candidate will be responsible for providing administrative support to the office, including greeting visitors, maintaining a visitor's log, answering telephone calls, and performing various clerical tasks.
Responsibilities:
- Greet visitors and provide a positive image of IOM
- Maintain a visitor's log and ensure security access to the building and offices if required
- Answer the telephone, screen and refer calls, and take messages as appropriate
- Receive, direct, and track all incoming/outgoing correspondence
- Maintain an updated compendium of documents for office-wide use
- Answer routine questions and provide information regarding bulletins, brochures, and other project-related materials
- Provide logistical assistance to meetings, conferences, events, and workshops
- Provide basic office support to different units as required
- Perform other related duties as assigned
Qualifications:
- High School diploma with three years of relevant experience; or Bachelor's degree in Business Administration or related field with one year of relevant professional experience
- Proficient in Microsoft Office applications
- Attention to detail, ability to organize paperwork in a methodical way
- Discreet, detail-oriented, patient and willingness to learn new things
- Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage
Skills:
- Knowledge of managing digital calendars or service request management platforms
- Ability to handle incoming/outgoing correspondence, maintain visitor logs, and track documentation methodically
- Basic capability to assist with meeting setups, travel arrangements, hotel bookings, and event coordination
- Basic data entry skills for tracking logs, visitor passes, or specialized institutional databases
- Basic knowledge of financial rules and regulations
Languages:
- Fluency in English is required (oral and written)
- Working knowledge of Tajik and Russian is required