Description
We are recruiting for a Supply Chain Specialist - Store Support to deliver excellent, professional customer service to stores via the provision of quality information and guidance to enable stores to achieve the group Key Performance Indicators of availability, waste and markdown.
Responsibilities:
- Provide accurate advice on supply issues affecting stores, supporting them in achieving an outcome beneficial to the group KPI’s.
- Be the Retail & Supply chain representative at various operational working groups and coordinate the next steps.
- Deliver effective communication to both internal and external customers through regular updates with both supply chain and the wider business.
- Educate and coach store colleagues on store processes to improve ways of working to support the delivery of group KPI’s.
- Own and keep updated various Supply Chain related policy/process documents.
- Provide supply recommendations for events - both local and multi-store, enabling them to maximise availability for the customer whilst minimising markdown risk.
- Participate in the company refit and new store opening programme ensuring stores launch within an agreed availability target.
- Provide advice to stores for all major unplanned events to minimise disruption to customer availability and impact on waste and markdown.
- Coordinate various trials that have an impact upon Supply Chain policies and procedures.
- Ensure count process is followed and loaded on the system correctly to minimise impact to stores.
- Contribute to the company KPI’s around availability and waste and markdown through day-to-day interactions with stores and through targeted work on specific operational objectives.
Requirements:
- Knowledge of store operations including stock.
- Management principles.
- Understanding of key supply chain principles (stock, availability, waste & markdown, seasonality and promotional impacts).
- Familiarity with Microsoft Office packages.
- High level of numeracy.
- Stakeholder Management.
- Conflict management.
- Strong communication skills and ability to influence others.
- Detailed knowledge of FMCG retailing from either a retail or supply chain perspective.
- Good store operational experience.
Benefits:
- Generous holiday entitlement.
- Discretionary bonus scheme.
- 15% discount in our supermarkets and convenience stores from the day you join us.
- Additional 10% discount card for a friend or family member.
- Genuine career progression and development opportunities.
- Subsidised staff canteen.
- Free parking.
- Competitive pension and life assurance.
- Healthcare / Wellbeing benefits including Aviva Digital GP.
- 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more.
- Optional payroll charity donations.
- A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave.