Description
Join Wolt as a Serbian-Speaking Support Associate
We are looking for full-time Support Associates to join our Support team in Belgrade!
Responsibilities
- Supporting customers, courier partners, and venues via live chat and phone.
- Ensuring smooth delivery operations.
- Developing the support function with the support team and other teams within Wolt.
Expectations
- Great communication skills with a personal touch, customer-obsessed and team-oriented mindset.
- Comfortable working hybrid, coming to the office several days a week.
- Ability to work in shifts during mornings, evenings, and weekends, as support is open seven days a week.
- Fast learner, able to multitask, and work in a fast-paced environment.
- Fluent in Serbian and professionally proficient in English.
Benefits
- Private health insurance for all employees.
- 25+ days of vacation per year.
- Wolt credits cashback benefit for home deliveries.
- Employee assistance program.