Description
We are seeking a Senior Project Manager to join HSBC's Commercial Cards Client Change Management team. The successful candidate will support global customers with the implementation and enhancement of card programs, payment solutions, and connectivity services.
The role involves overseeing complex cross-border initiatives from planning through implementation and post-launch optimization, working with clients, product teams, technology, operations, vendors, and regional stakeholders. The goal is to deliver clear governance, on-time delivery, and a smooth onboarding experience for clients.
Key responsibilities include:
- Overseeing end-to-end delivery of commercial-card client change initiatives
- Managing implementations and enhancements for commercial-card programs
- Partnering with clients and internal stakeholders to define scope and agree deliverables
- Developing and maintaining detailed project plans
- Coordinating activities across global and regional teams
- Governing onboarding and integration activities
Requirements include:
- Proven experience delivering complex client implementations or change-management programs
- Strong project management capability
- Experience working with global clients and geographically distributed teams
- Knowledge of commercial-card products and payment processes
- Understanding of APIs, data mapping, and connectivity methods
- PMP, PRINCE2, Agile or equivalent certification
In return, HSBC offers a competitive pay and benefits package, including a robust Wellness Hub, professional development opportunities, and a welcoming and inclusive work environment.