Description
We are seeking an E-Billing Coordinator to join our Finance team in Warsaw. As an E-Billing Coordinator, you will be responsible for managing the full e-billing lifecycle, from setup and submission through to query resolution and reporting.
The E-Billing team ensures the smooth submission of billing data to clients' platforms, manages submissions and rejections, and provides ongoing assistance to both clients and practice teams.
Responsibilities:
- eBilling Platform Management: Uploading invoices to client systems in a timely manner and coordinating with clients and vendors to troubleshoot issues.
- Query Resolution: Addressing and resolving queries and rejections from clients and fee earners promptly.
- Deadlines: Monitoring and updating internal billing schedules to ensure internal and external deadlines are adhered to.
- Data Management: Maintaining the eBilling console to ensure it is accurate and up-to-date; ensuring timekeepers/user records, matters, and billing rates, are also accurate and up-to-date.
- Managing New Client Setups: Assisting with client configuration and implementation while ensuring compliance with eBilling policies and procedures, SAR rules and firm policies.
- Client Communication: Liaising with clients throughout the eBilling process, from setup to payment.
- Collaboration: Working with other teams (e.g., Credit Control, Client Finance, Billing and Pricing Teams) to ensure compliance with eBilling requirements.
Requirements:
- At least 2 years of experience in eBilling or E-Invoicing activities at a professional services firm, experience in law firm is highly desirable,
- Demonstrated ability to deliver eBilling responsibilities effectively, ensuring operational excellence and positive experiences for all stakeholders,
- Excellent written & spoken English, Strong communication skills and the ability to collaborate effectively across teams,
- Technical, numeric, and analytical expertise – Excel has no secrets from you,
- A focus on accuracy, deadlines, and client service,
- Legal Finance experience - nice to have,
- Willingness and ability to travel for business to the United Kingdom as required,
- Familiarity with SAP is a plus.
Benefits:
- Private medical insurance,
- On-site gym and bike facilities,
- Group Life insurance,
- Firm funded worldwide personal travel insurance, for you and your family,
- Subsidised sport card or public transportation card,
- Wide range of training opportunities.