Description
We are seeking an experienced Lead Product Manager to own the end-to-end product for Next Best Action (NBA). As a Lead Product Manager, you will drive the discovery, prioritization, and roadmap creation of NBA use cases that deliver the right action, to the right member, at the right time across digital, call center, and partner touchpoints.
Role Responsibilities
- Discovery, Vision & Strategy: Conduct product discovery, define and communicate a compelling NBA product vision, strategy, and roadmap, and conduct market and competitive analysis.
- Prioritization & Roadmap Creation: Define, prioritize, and maintain the NBA product backlog, design initiatives and epics, and create well-defined product requirements.
- Stakeholder Engagement & Cross-functional Leadership: Engage stakeholders, facilitate regular communication, and act as a cross-functional leader.
- Value Measurement & Customer Advocacy: Define success metrics and KPIs, serve as the voice of the customer, and use a data-informed approach to decision-making.
- Leadership & Team Development: Articulate a clear vision and roadmap, solve problems, and lead and manage change.
Critical Success Factors
- User-focused
- Execution-oriented
- Business-value focus
- Resilient and adaptable
- Strong communicator
Required Qualifications
- Education: Bachelor’s in Marketing, Business Administration, Computer Science, Information Technology, or related field.
- Experience: 5–9+ years of product management experience.
- Product Ownership: Proven ability to own the product lifecycle end-to-end.
- Leadership & Influence: Demonstrated ability to influence without authority.
- Product Acumen: Experience with agile methodologies, backlog management, and defining measurable success metrics.
- Technical Fluency: Awareness of modern technology trends.
- Financial Acumen: Ability to build a compelling business case.
Preferred Qualifications
- Master’s degree or certification in Marketing, Business Administration, Information Technology, or related field.
- Product or agile certification.
- Familiarity with decisioning and personalization technologies.
Work Arrangements
- Remote position
- Occasional travel to Humana's offices for training or meetings may be required
Scheduled Weekly Hours
- 40
Pay Range
- $126,300 - $173,700 per year
Description of Benefits
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Time off
- Short-term and long-term disability
- Life insurance