Description
The Product Operations team at S&P Global drives operational excellence and strategic execution across the company's Geoscience, Engineering, and Upstream Data Science software portfolio. You will play a critical role in the company's SaaS transformation journey while maintaining its position as a trusted partner for energy industry professionals globally.
Responsibilities and Impact:
- Design and implement best-in-class operating cadence across the ~$100M+ software portfolio, including standardized development workflows, release governance, and comprehensive performance frameworks.
- Serve as the connective tissue between Product, Engineering, Commercial, and Customer Success teams, leading quarterly business reviews and driving accountability against portfolio OKRs.
- Support the critical transition from legacy desktop software to cloud-native SaaS platforms, partnering with Product Management and Engineering on release velocity and usage-based pricing models.
- Create structured mechanisms to capture and prioritize insights from Technical Advisors, Customer Support, and Commercial teams, translating feedback into actionable product improvements.
- Operationalize product launches across global markets, ensuring strong alignment between product positioning, pricing, and packaging strategies.
- Drive scalable AI and advanced analytics integration across the multi-product portfolio, supporting data-driven product investment decisions.
Requirements:
- 8+ years of experience in Product Operations, Product Management, Strategy, or Business Operations roles.
- Proven experience in enterprise software or SaaS environments with demonstrated ability to operate effectively in complex, cross-functional organizations.
- Strong analytical and financial acumen, including expertise with SaaS metrics such as ACV, ARR, NRR, churn analysis, and unit economics.
- Experience building and implementing operating models, executive dashboards, performance frameworks, and execution processes.
- Exceptional communication and presentation skills with executive-level presence.
Preferred Qualifications:
- Experience in energy, geoscience, or engineering software markets with familiarity of subsurface workflows.
- Proven track record supporting desktop-to-SaaS platform transformations.
- Exposure to AI/ML-enabled products, advanced analytics platforms, or data science applications.
- Background working with global teams and international customers.
Compensation/Benefits Information:
- The anticipated base salary range for this position is $110,000 to $149,000.
- This role is eligible for an annual incentive plan and additional S&P Global benefits.