Description
Manulife is seeking a Training Manager to deliver quality training and assess the training effectiveness.
The Training Manager will identify training needs and drive suitable training initiatives that support the agency growth.
Position Responsibilities:
- Deliver quality training to the developed training programs, aligning with need-based selling concepts in new agent training
- Take ownership of training programs and be responsible for the quality of training delivery
- Monitor the effectiveness of the programs
- Identify and assess the training needs analysis of the agency force
- Develop programs that address specific business needs
- Play an active role in promoting the communication channel with managers and collect feedback on training programs
- Lead projects when required and play a highly collaborative role in cross-department projects
Required Qualifications:
- University graduate with training and insurance professional qualifications
- Professional qualification on financial planning is preferred
- Track record in developing and executing successful training programs
- Strong communication, interpersonal, and presentation skills
- Strong analytical mind and problem-solving skills, with innovation and a customer-care focus
- Independent and self-driven with a result-oriented mindset
- Proficiency in English and Chinese, both spoken and written; Putonghua is an advantage
- Proficiency in Learning Management Systems
- Strong PC skills in MS Word, Excel, PowerPoint, Teams, and Chinese word-processing
Benefits:
- We'll empower you to learn and grow the career you want
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words
- As part of our global team, we'll support you in shaping the future you want to see