Description
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.
As a Logistics Administrator at Richemont, you will play a crucial role in executing the daily export shipments from Hong Kong to Asia-Pacific (APAC) markets.
Responsibilities:
- Prepare and maintain shipping documents, including invoice, packing lists, airway and customs documentation.
- Coordinate with internal brands, Customer Service team, warehouse, destination offices and external logistics partners to guarantee the smooth and timely delivery of our shipments.
- Monitor shipment status, resolve delivery issues and communicate delays or risks to relevant stakeholders.
- Apply and manage CITES permits and handle enquiries from AFCD.
- Lodge trade declarations in Tradelink.
- Validate billings from forwarders, updating and maintaining proper freight reports.
- Proactively identifying and resolving any transportation-related issues or bottlenecks to maintain exceptional customer experience.
- Perform ad-hoc tasks as required by manager to fulfil business needs.
Requirements:
- Diploma level or above in Logistics, Supply Chain Management, or a related field.
- Minimum 3 years of experience in freight and international logistics position, preferably in the luxury or retail industry.
- Strong working knowledge of import and export procedures, customs clearance and transportation management.
- Excellent communication and interpersonal skills to liaise effectively with internal stakeholders and external parties.
- Proficiency in using SAP, ERP, Outlook, Microsoft Word and Excel.
- Fast learner, proactive and the ability to work under pressure to meet tight deadlines.
- Good command of both spoken and written English and Chinese (Cantonese and Mandarin).
Benefits: No specific benefits mentioned.
Our Culture:
- We value freedom, collegiality, loyalty, and solidarity.
- We foster empathy, curiosity, courage, humility, and integrity.
- We care for the world we live in.