Description
BlackRock SMA Solutions is seeking a Contracting Process Improvement and Innovation Specialist to drive operational scale, process improvement, and innovation across the contracting function. The successful candidate will lead initiatives to enhance the end-to-end contract lifecycle, identify opportunities to improve efficiency, reduce manual effort, and support business growth.
Key Responsibilities:
- Lead process improvement, automation, and innovation initiatives across the contract lifecycle.
- Design and implement scalable workflow solutions that improve efficiency, consistency, and stakeholder experience.
- Identify opportunities to reduce manual effort, eliminate bottlenecks, improve turnaround times, and increase operational scale.
- Evaluate, develop, and deploy AI-enabled solutions, workflow automations, knowledge assistants, copilots, and other productivity tools that support contracting operations.
- Leverage AI and emerging technologies to improve contract review, knowledge management, reporting, self-service support, and operational decision-making.
- Partner with business and technology stakeholders to gather requirements, prioritize opportunities, and deliver practical, scalable solutions.
- Develop reporting, dashboards, and metrics to monitor operational performance and measure business impact.
- Create and maintain process documentation, playbooks, and training materials that promote consistency and adoption.
- Support governance, change management, and user adoption efforts associated with new tools, processes, and ways of working.
- Stay informed on trends and developments in AI, automation, contract lifecycle management, and legal operations, identifying opportunities to apply them within the contracting function.
Qualifications:
- Bachelor's degree or equivalent industry experience.
- 6-10 years of experience in contract management, legal operations, business operations, process improvement, or a related function.
- Demonstrated experience leading process improvement, automation, technology implementation, or operational transformation initiatives.
- Experience supporting contract lifecycle management processes and related business workflows.
- Experience with Contract Lifecycle Management (CLM) platforms, preferably DocuSign CLM.
- Familiarity with workflow automation and low-code platforms such as Salesforce, Airtable, Microsoft Power Platform, or similar technologies.
- Hands-on experience leveraging AI and automation technologies to solve business problems and improve operational efficiency.
- Strong familiarity with generative AI tools and their practical application in business environments.
- Experience building, configuring, or deploying workflow automations, AI-enabled assistants, copilots, agents, knowledge management solutions, or similar productivity tools strongly preferred.
- Experience with platforms such as Microsoft Copilot, Copilot Studio, ChatGPT, Claude (Anthropic), Power Platform, Salesforce, Airtable, DocuSign CLM/IAM, or similar technologies is highly desirable.
- Strong analytical, project management, communication, and problem-solving skills.
- Excellent interpersonal skills, with the ability to listen effectively and ask relevant questions.
- Ability to influence stakeholders and manage multiple initiatives simultaneously.
- Experience within financial services, legal, compliance, or other regulated environments is preferred.
Salary Range: For San Francisco, CA and Sausalito, CA Only the salary range for this position is USD$150,000.00 - USD$205,000.00 .
Benefits:
- Comprehensive healthcare
- Retirement benefits
- Tuition reimbursement
- Flexible Time Off (FTO)
- Support for working parents