Description
Boeing Global Services (BGS) is seeking an Experienced C-32A and C-40B/C Field Service Representative-Defense to provide technical support and on-site company representation at Andrews Air Force Base, Maryland.
You will work independently in a demanding, on-call, 24-hour-per-day, 365-days-per-year operational environment, utilizing multi-disciplined technical expertise and company knowledge to assist customers in troubleshooting aircraft technical issues, determining causes, and recommending corrective actions.
Responsibilities:
- Work independently in a demanding environment
- Troubleshoot aircraft technical issues and recommend corrective actions
- Stay updated on issue resolution progress and maintain company and customer situational awareness
- Assist customers in interpreting and using support data and technical documents
- Provide guidance and consultation on maintenance and operational issues
- Develop and conduct ad hoc and on-the-job training
- Coordinate shipment, receipt, and repair of assets with Logistics Representatives
- Research company and customer data to drive resolution of specific chronic issues
- Act as an on-site liaison between the customer and Boeing
- Develop AOG action plans when requested
- Travel to other US and foreign operating locations to assist with maintenance demands
Basic Qualifications:
- Current FAA certification as an Airframe and Powerplant (A&P) Mechanic
- Willingness to work variable shifts, including weekends and overtime
- Availability to be on-site within 2 hours of being called into work after hours
- Willingness to deploy/travel to various locations and relocate as needed
Preferred Qualifications:
- Previous experience working on PAG military aircraft such as C-40 B/C, C-32A or VC-25A
- Minimum of 10 years of experience performing aviation maintenance since obtaining A&P license
- Minimum of 5 years of experience in support of 737 or 757 aircraft since obtaining A&P license
- VIP/FOB aircraft maintenance and Head of State culture experience
Benefits:
- Competitive base pay and variable compensation opportunities
- Health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and paid/unpaid time away from work