Description
Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients. The VCA team within Japan provides a comprehensive range of consulting services and solutions to clients in Japan. As a Consulting Director, you will serve as the senior-most consumer payments consulting leader within an account-dedicated team and act as a trusted advisor to senior client and Visa stakeholders.
Key Responsibilities:
- Own the strategic direction and end-to-end impact of a portfolio of complex account-dedicated engagements
- Serve as a trusted advisor to senior client executives and Visa leaders
- Lead engagement and program design across multiple workstreams
- Set the problem-solving approach and provide clear direction to consulting team members
- Take accountability for delivery quality and implementation impact
- Develop a robust fact base using client interviews, Visa and client data, market benchmarks and relevant global best practices
- Mobilize One Visa capabilities across VCA, CRM, Product, Data Science, regional/global Hub teams and other functions
- Lead executive-level presentations, workshops, steering committees and difficult conversations
- Own the development of a healthy consumer payments consulting pipeline
- Manage engagement economics, scope and resource deployment
- Provide day-to-day leadership, coaching and quality guidance to project teams
Qualifications:
- Full professional proficiency in Japanese and business-level English
- Typically 12 or more years of relevant experience
- Demonstrated ability to lead multiple complex engagements or workstreams concurrently
- Proven success building trusted relationships with senior executives
- Strong One Visa leadership
- Exceptional structured problem-solving and analytical rigor
- Ability to identify the critical issues across an engagement portfolio
- Strong commercial and business acumen
- Proven ability to translate analytics into actionable recommendations
- Demonstrated accountability for delivery excellence
- Excellent executive communication, storytelling, facilitation, negotiation and presentation skills