Description
As a Senior Community Developer, you will be a leader in creating global community engagement strategies that support player retention inside and outside of their experiences with our games.
You will be responsible for establishing and growing our global communities around Ubisoft's games with a proficiency in player communications, game improvements and feedback cycles, and deployment and maintenance of best practices.
Key responsibilities include:
- Developing and executing community strategic plans through various content tactics
- Coordinating communication, activities, and initiatives with multiple global departments
- Leveraging Community Managers, transversal teams, and relevant partner resources to create meaningful content for players
- Acting as one of the spokespersons for the assigned brand(s)
- Collaborating with portfolio's Social Media Manager to define and report on content KPIs
- Supporting internal and external milestones, such as betas and launches
- Acting as a primary representative for players' needs within Production and Publishing teams
- Shaping player feedback cycles and providing insights to Production and Publishing teams
- Collaborating and coordinating with live teams for post-launch communication
- Managing and producing internal reports on community feedback, activity, and expectations
- Serving as an identified subject matter expert for both the project and the wider global Community team
- Operating with an ROI-centric mindset
- Leading the way in defining best practices to drive impact
- Identifying and capitalizing on opportunities for synergies between cross-functional teams
Requirements:
- Knowledge of For Honor or fighting/PvP melee games and their competitive communities
- Extensive experience managing online communities and leading strategic community plans or programs
- Extensive experience in the video game industry, ideally on live-service and/or competitive multiplayer games
- Strong knowledge of social and community platforms
- Experience working in a demanding production environment
- Proven track record of working with development teams to filter, prioritize, and implement player feedback
- Strong judgment in sensitive communication situations
- Data-driven mindset
- Fluency in French and English