Description
Visa is searching for a Director, AI Product Management - Global Marketing Services to own the internal AI solutions and AI agent product portfolio for the Marketing Services organization.
This role will identify, prioritize, and design AI-enabled opportunities that improve productivity, quality, speed, and scalability across Marketing Services.
The ideal candidate is a seasoned product manager who understands how AI solutions are built, what data they require, and how to manage the iterative, experiment-driven nature of AI development.
Key Responsibilities
- Own the internal AI product roadmap and use-case backlog
- Co-lead workflow reimagination and future-state process design
- Define agent specifications and MVP scope
- Translate business needs into product requirements and user stories
- Serve as business product owner in Technology sprint and build cycles
- Collaborate with Data Scientists and Data Engineers on data needs
- Co-lead adoption measurement and continuous improvement
- Support governance, compliance, and responsible AI alignment
Qualifications
- 12 or more years of work experience with a Bachelor's degree, or at least 10 years of work experience with an Advanced Degree
- Experience in AI product management including owning a product backlog, writing requirements, and managing prioritization in an agile environment
- Demonstrated mastery and hands-on experience with a range of AI tools and platforms
- Experience defining and launching AI solutions, including AI agent specifications, intelligent automation, or AI-powered internal tools
- Experience managing pilots and proof-of-concept programs
- Demonstrated success leading complex, cross-functional programs with measurable business impact
Additional Information
- This role requires a leader who combines strategic product thinking with hands-on execution
- The ideal candidate will have strong relationship-building skills, excellent written and verbal communication, personal presence, and the ability to clearly communicate compelling product vision and priorities to both technical and business audiences