Description
We are seeking an experienced Executive Assistant and Office Manager to provide high-quality, professional, and confidential executive support to the Chair, Chief Executive, Director of Operations, and Senior Management Team of LMA Ltd, West London GP Federation.
The successful candidate will be a key member of the corporate services function, ensuring the effective operation of the executive office through proactive diary and stakeholder management, coordination of governance and corporate meetings, preparation of high-quality reports and correspondence, and oversight of office management activities.
Key responsibilities:
- Provide comprehensive executive support to the Chair, Chief Executive, Director of Operations, and Senior Management Team
- Proactively manage complex and changing electronic diaries, schedules, and appointments
- Arrange, coordinate, and administer internal and external meetings
- Produce, format, and quality assure reports, presentations, briefing papers, and correspondence
- Act as a professional first point of contact for GP member practices, Primary Care Networks, NHS organisations, Integrated Care Boards, and partner agencies
- Maintain corporate records, governance documentation, and executive office systems
- Manage highly confidential, commercially sensitive, and politically sensitive information with discretion
- Support organisational planning, governance activities, service improvement programmes, and strategic projects
- Contribute to the efficient management of office facilities, supplies, and administrative systems
- Promote the values and reputation of the organisation through professional and effective stakeholder engagement
Requirements:
- Understanding of NHS confidentiality and Information Governance requirements and office management systems
- Excellent organisational and prioritisation skills
- Good written and verbal communication
- High level of accuracy
- Ability to work independently and under pressure
- Advanced Microsoft Office skills
- Strong interpersonal and stakeholder management skills
- Professional, discreet, resilient, proactive, flexible, calm under pressure, and committed to teamwork and continuous improvement
Desirable skills:
- Experience supporting a GP Federation, Primary Care Network, or Integrated Care Board
- Knowledge of NHS primary care structures and GP Federation
- Experience of presentation and report production skills
Qualifications:
- Educated to NVQ Level 4 or equivalent experience in business administration or executive support
- Evidence of continuing professional development
We offer a salary of £32,000 to £39,000 per annum.