Description
The Services team at Mastercard is seeking a Creative Project Manager to oversee the delivery of creative projects for clients. The ideal candidate will have a passion for business growth, a creative flair, and excellent stakeholder management and communication skills.
Responsibilities:
- Own the day-to-day management of creative projects from brief to delivery, ensuring timelines, scope, and quality standards are met.
- Track and manage project budgets, timelines, and resourcing plans, escalating issues proactively to senior leads.
- Lead client communication on project-level matters, responding to requests and maintaining clarity on deliverables and timelines.
- Develop and manage creative project briefs, translating client needs into clear direction for creative teams.
- Coordinate across creative, strategy, and production teams to drive delivery and maintain momentum.
- Work closely with creative leads and senior project managers to stay aligned on priorities.
- Monitor project progress, manage dependencies, and flag risks early to keep work on track.
- Run multiple projects in parallel, operating confidently in a fast-paced agency environment.
- Prepare and deliver regular project status updates and reporting for internal stakeholders and clients.
- Champion strong organizational practices and effective use of project management tools across the team.
Requirements:
- Minimum 8 years of experience in creative services, account, or project management roles, ideally at Account director level, within advertising or creative agencies.
- Proven ability to manage complex projects end-to-end, with strong organizational and multitasking skills.
- Experience working with multidisciplinary teams across creative, strategy, and production.
- Confident in briefing creative teams and maintaining clear project direction from kick-off through delivery.
- Comfortable managing client relationships at a day-to-day level with professionalism and clarity.
- Able to work independently, problem-solve on the fly, and perform well under pressure.
- Strong written and verbal communication skills in English.
- Bachelor's degree or equivalent.
- Willingness to travel as required.