Description
As an Operations Leader at NEXT's DVB Warehouse in Rotherham, you will play a crucial role in ensuring the smooth operation of the warehouse.
The role involves turning high-level plans into reality by clarifying tasks, motivating the team, and acting as the first point of contact for any queries on the floor.
Responsibilities:
- Leading the Shift: Conduct pre-shift briefs and end-of-shift handovers to ensure everyone knows exactly what is expected.
- Driving Performance: Monitor KPIs like UPH (Units Per Hour) and CPU (Cost Per Unit) to achieve a target of 97% OTIF (On Time In Full).
- People Management: Support your team through weekly performance discussions, Return to Work interviews, and managing absence or disciplinary matters fairly and consistently.
- Operational Control: Update daily planners and target monitors throughout the shift, accounting for all hours worked in your area.
- Safety First: Maintain a safe environment by conducting daily floor walks, safety observations, and leading accident investigations when necessary.
- Staying Connected: Use tools like Yapster and internal chat to provide real-time updates and resolve issues as they arise.
Requirements:
- Supervisory Experience: A background in leading teams, ideally within a distribution or warehouse environment.
- Communication Skills: The ability to explain tasks clearly to your team and write concise reports.
- An Analytical Mindset: Comfortable with numbers and able to interpret performance data to improve results.
- Resilience: A flexible approach to work and the ability to lead by example under pressure.
- Practical Skills: Computer literate, hold a valid driving license, and have a proven track record of solving day-to-day operational problems.
Benefits:
- Sharesave scheme
- 25% off most NEXT, MADE, Lipsy, Gap, and Victoria's Secret products
- Generous bonus scheme for many roles
- Restaurants with great food at amazing prices
- Access to fantastic discounts at Staff Shops
- Free on-site parking
- 10% off most partner brands & up to 15% off Branded Beauty
- Hot deals and exclusive offers from over 3,500 retailers through the online benefits platform
- Financial Wellbeing - Save, track, and enhance financial wellbeing
- Apprenticeship - Grow and develop on the job whilst gaining a qualification
- Support Networks - Access to Network Groups to empower and celebrate each other