Description
At Morgan & Morgan, we're seeking a Case Manager to join our General Liability - Pre Suit team in Raleigh. As a Case Manager, you will play a crucial role in assisting attorneys in developing settlements, preparing documents, and corresponding with clients and providers.
Responsibilities:
- Interact with existing and potential clients via telephone and in-person
- Order medical records from providers and communicate with clients and providers during treatment
- Obtain necessary documents to support injury and/or liability positions
- Interact with insurance carriers and healthcare providers to secure records and account balances
- Work directly with multiple coworkers involved in case file management
- Maintain organized case files
- Prepare comprehensive demands and assemble support for submission to carriers under attorney supervision
- Interact with attorneys and present case synopses when required
- Manage case files from intake to closing under attorney direction
Qualifications:
- Bachelor's degree preferred
- Prior experience as a Personal Injury Case Manager or at least 2 years of experience in a legal position or insurance adjuster role preferred
- Ability to be a team player and follow procedures
- Proactive interaction with clients, insurance companies, and medical providers
- Must possess multi-tasking, prioritization, and workload management skills with minimal supervision
- Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
- Strong writing and communication skills along with attention to detail
- Extensive computer and database expertise, including Microsoft Word, Excel, Outlook, and typing at least 35 wpm
Benefits:
- Medical and dental insurance
- 401(k) plan
- Paid time off
- Paid holidays