Description
At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together.
We're looking for a dedicated Senior Technical Writer to create clear, user-friendly online help and documentation for our cloud- and web-based legal technology products, including products and features that use AI.
Key Job Responsibilities
- Develop and maintain online help and release notes for Epiq Legal Solutions software products, including products and features that use AI.
- Build a deep understanding of our products and translate complex information into clear, engaging content that meets audience needs and helps clients succeed.
- Write concept, task, and reference topics that follow established style guidelines and review processes within an Agile development lifecycle.
- Improve content usability while maintaining a consistent voice and style across all documentation.
- Create video content for feature tours; video production experience is a plus.
- Evaluate existing content and identify opportunities to improve its clarity, usability, and effectiveness.
Required Skills and Qualifications
- At least five years of experience as a technical writer or in a similar role, creating and maintaining high-quality online help for target audiences.
- A bachelor's degree in Computer Science, Information Technology, Communications, English, or a related field.
- Proficiency with MadCap Flare, XML, and CSS.
- Experience documenting complex, client-facing B2B software, preferably enterprise applications or legal technology. Experience with products or features that use AI is a plus.
- Experience collaborating with product owners, product managers, and developers as part of an Agile team.
- Familiarity with tracking user stories and defects in Microsoft Azure DevOps, Jira, or a similar tool.
- Excellent written communication skills and strong attention to detail.
Compensation
The compensation range for this role is 14,500zl up to 16,666 zl per month or 200,000zl annually and may be eligible for an annual discretionary bonus.