Description
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.
The Digital Presales Technology Consultant - Storage role is a hybrid position that requires working 2 days a week from an HPE office. As a TecHub Consultant, you will provide technical support and leadership in creating and delivering technology solutions designed to meet customers’ business needs. Your main goal will be to create and maintain effective customer relationships to secure customer satisfaction and provide the deepest level of product- and technology-specific expertise available to customers from anyone in the sales organization in deal pursuit situations.
Key responsibilities include:
- Analyzing technical information and communicating it effectively to different audiences
- Understanding and discussing technical aspects with customers and requestors
- Acquiring, maintaining, growing, and demonstrating technical knowledge of HPE’s technology and solutions
- Understanding customer business requirements from a technical viewpoint and proposing solutions to achieve their business goals
- Participating in complex technical architecture, design, and sizing
- Providing output within defined Service Level Agreements (SLAs) and tracking it in the ticketing system
- Managing customer expectations and responding to concerns
- Demonstrating technical competence in customer and partner communications
- Proactively learning about new products and features
- Taking on additional tasks and responsibilities while growing into the role
- Sharing knowledge and experience with peers and training new colleagues
Requirements:
- Bachelor’s degree in IT or a related technical specialty
- Proven IT background through job history or education
- 1-3 years of experience in the technology industry with a focus on technical selling
- Fluent in written and verbal English
- Analytical, problem detection, and solving skills
- Solid technical skills in assigned area of specialization
- Good written and verbal communication skills
- Basic project management skills
- Good business and financial acumen
- Knowledge of effective consultative selling techniques
- MS Office skills
- Basic knowledge of social media, blogging, and related information-sharing technologies
Benefits:
- Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing
- Investment in career development and growth
- Unconditional inclusion and celebration of individual uniqueness