Description
As a Principal Product Engineer, you'll set technical direction for the customer-facing platform that defines how millions of users experience Gemini , onboarding, compliance, customer support, and the systems that hold the customer journey together.
Responsibilities:
- Own the technical vision and architecture for the customer-facing platform, designing for scale and reliability with a multi-year horizon and anticipating needs before they arrive.
- Review critical designs across organizations and drive the designs for projects involving the hardest technical challenges at the company; act as a key driver of demos and technical direction beyond your own team.
- Be accountable for one or more core company initiatives spanning onboarding, compliance (KYC/identity), and customer support , carrying them from ambiguity through production and long-term operation.
- Identify strategic direction in technology and product, proposing and adopting architecture and platform approaches that advance it; tie technical bets clearly to company objectives.
- Plan and deliver large, complex, cross-org programs with interdependencies across teams and systems, spanning months to years; identify the problems worth solving and advocate for their prioritization.
- Define patterns, operational guidelines, and engineering practices for your vertical(s), and extend process improvements across teams and command pilot units.
- Provide critical technical guidance proactively , raising the security, reliability, and quality bar across the organization, and debugging or contributing to the most complex parts of a system when needed.
- Act as a technical multiplier: mentor and develop engineers and future leaders, share knowledge, delegate to grow others, and lead initiatives across domains, including outside your core area of expertise.
- Drive the organization toward a strategic vision for strong systems, sustainable practice, and healthy engineering culture; play a critical role in recruiting and bar-raising.
Minimum Qualifications:
- 12+ years of software engineering experience building and operating complex production systems at scale.
- Recognized expertise in one or two core technical domains, with a track record of being accountable for company-level systems or initiatives end to end.
- A history of driving architecture and design for the hardest technical challenges across multiple teams or organizations.
- Demonstrated ability to set technical vision with company-level impact and to bring an increasingly strategic mindset to engineering decisions.
- Fluency across multiple layers of the stack (backend services plus web and/or mobile) and willingness to go deep wherever a problem requires.
- Proficiency in a typed language (e.g., TypeScript, Scala, Java, Go) and comfort with JavaScript/TypeScript on web and mobile surfaces.
- Experience building consumer-facing applications with strong product and UX sensibility.
- Fluency in using AI coding tools and automation, and a point of view on how to advance an agentic development practice.
- A record of acting as a technical multiplier , developing engineers and leaders, influencing prioritization across teams, and leading cross-domain initiatives.
- Excellent communication skills, including the ability to communicate complex technical issues to diverse audiences and build alignment across organizations.
Preferred Qualifications:
- Experience in the crypto or fintech industry, or as a user of crypto products.
- Deep experience with onboarding, identity/KYC, compliance, or customer support tooling.
- Experience architecting and operating AI agents or agentic workflows in production at scale.
- Familiarity with React/React Native and cloud/microservices architecture.
- A record of driving product and technical strategy with data and experimentation.
- Experience representing engineering externally (talks, writing) or in cross-company technical collaboration.
The compensation & benefits package for this role includes:
- Competitive starting pay
- A discretionary annual bonus
- Long-term incentive in the form of a new hire equity grant
- Comprehensive health plans
- 401K with company matching
- Paid Parental Leave
- Flexible time off
Salary Range: The base salary range for this role is between $192,500 - $275,000 in the State of New York.